Shipping & Delivery
Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Delivery Times
International: 7-21 business days depending on destination
Shipping Costs
Shipping costs are Free.
Customs Fees & Import Duties
We offer free shipping on all orders! However, please note that customs fees, import duties, or taxes may be applied by your country's customs authority upon delivery. These charges are outside our control and are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees before placing your order.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Frequently Asked Questions (FAQ)
Q: Is shipping really free?
A: Yes! We offer free shipping on all orders worldwide, no minimum purchase required.
Q: Will I have to pay customs fees or import duties?
A: Shipping is free, but customs fees or import duties may be charged by your country's customs authority upon delivery. These charges vary by country and are outside our control. They are the responsibility of the recipient.
Q: How do I know if my country charges customs fees?
A: We recommend checking with your local customs office or postal service before placing your order to find out if any fees may apply to your shipment.
Q: How long will my order take to arrive?
A: International orders typically arrive within 7-21 business days after processing, depending on your location and local customs clearance times.
Q: Can I track my order?
A: Yes! Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Q: What if my package is delayed at customs?
A: Customs clearance can sometimes cause delays beyond our estimated delivery times. If your package is held at customs, you may need to provide additional documentation or pay any applicable duties to release it. Please contact us if you need assistance.
Questions?
If you have any questions about your shipment, please don't hesitate to contact us.